Centre d'Aide
Questions Fréquentes
Comment commencer Ă utiliser SAFE-SOS ?
After downloading the app and creating your account
Comment fonctionne le bouton SOS d'urgence ?
The SOS button instantly sends an alert to all your trusted contacts with your GPS location. You can also record photos and videos to document the emergency situation.
Comment supprimer mon compte ?
You can request account deletion by contacting us at safecity.apps@gmail.com. We will process your request within 7 business days.
Mes données sont-elles sécurisées ?
Absolutely! We use AES-256 encryption to protect all your data. Your information is secure and we fully comply with GDPR and privacy standards.
Quelles langues sont supportées ?
SAFE-SOS is available in French, English, and Spanish. The interface automatically adapts to your device's language.
Comment ajouter des contacts de confiance ?
In the Contacts tab, tap the '+' button to add a new contact. You can invite your loved ones via SMS or email to join your security network.
Comment activer les notifications push ?
In the app settings, go to 'Notifications' and enable the desired options: emergency alerts, security reminders, or AI assistant notifications.
Tutoriels
Bouton SOS d'Urgence
Learn how to use the SOS button to send emergency alerts to your contact network in case of danger.
Assistant IA de Santé
Discover how to use the AI assistant to ask health questions and get personalized advice.
Gestion des Contacts
Learn how to add and manage your trusted contacts to create your personal security network.
Paramètres et Confidentialité
Customize your experience and manage your privacy and security settings.
Conseils d'Utilisation
Testez Régulièrement
Test your SOS button and trusted contacts regularly to ensure everything works correctly in case of emergency.
Gardez l'App Accessible
Keep SAFE-SOS easily accessible on your home screen for quick access in case of emergency.
Mettez Ă Jour vos Contacts
Keep your trusted contacts list up to date and make sure they know about your app usage.
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If you can't find the answer to your question, our support team is available to help you.
Support Email
safecity.apps@gmail.com
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